Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

1. What is PDR?

PDR is paint less dent repair, a repair process in which we remove the dent in the panel without having to paint it or put Bondo on it the fill the dent.

2. What is conventional repair?

Conventional repair is a repair process in which a panel is either replaced and painted or filler is needed on dents to big to PDR in order to fully repair the panel.

3. What is your warranty?

Our warranty is on our PDR and that means that the dents we repair will not come back or cause any defects or issues with the vehicle’s integrity or mechanics.

4. Why is PDR better than Conventional?

PDR is preferred because it allows you to keep your OEM panel and OEM paint on the vehicle. There is no better paint job than the factory so we specialize in PDR to help keep the vehicle as original and factory as possible!

5. Can it all be done by PDR?

In most cases yes, but in some where the vehicle is damaged badly you can’t avoid having to do some conventional repairs. When a hood is too badly damaged it needs to be replaced and on various other panels if they do not have access to do PDR then conventional is the next method.

6. Do you do your own paint?

Yes, we do our own paint in house so we can control the quality and timeliness of the repair. During peak season body shops get backed up with repairs and what should take a few days can end up taking weeks. So we have our own paint and body to help speed up the repair process.

7. How long does the process usually take?

Each claim is different based on the damage, how quickly insurance responds, and how readily available parts are but our usual turn around time is right at around a week (very quick most body shops are about 3-6 weeks for repair). We have had some in and out as quickly as 24 hours and some that take 2 weeks because of the amount of damage sustained.

We Work With Your Insurance

We work directly with your insurance company. We are with you every step of the way to help make the process as stressfree and easy as possible!!

Warranty Our Work

We stand by our work, which is why we warranty it for life!! (Aside from future hail storms)