Willian Soares | Hail Claims Specialist

Willian Soares | Hail Claims Specialist

Willian Soares | Hail Claims Specialist

I began my journey as a technician, learning from some of the most knowledgeable experts in the business. I have always been passionate about staying up-to-date with the latest technology and techniques to repair vehicles, attending events to further my knowledge.

As a technician, I have worked all over the country for various businesses, including dealerships and even fixing cars inside factories before they even hit the road. However, I have never found a company that shares the same values as Texas Dent Company. The quality of work applied, the care taken with each vehicle, the hard work, and the ethical standards are unmatched.

I have carried these values with me since my time as a football athlete and personal trainer. I care deeply about each one of my customers and strive to provide them with all the information they need to make informed decisions. Providing the ultimate level of customer service is my top priority, and I am fluent in English, Spanish, and Portuguese to better serve my clients.

Willian is a miracle worker!! Made the whole process so smooth and easy!! Best customer service I’ve ever experienced!! Thank you!!
Miguel
Miguel
1712854523
Extremely easy process. Dropped off my truck and was handed keys to a rental. Truck was done earlier than expected and William even dropped my truck off and picked up the rental where i was at the time. Truck looks better than it did before the hail damage. Will certainly ise Texas Dent again!
aaron green
aaron green
1712771249
Willian was very personable and kept me updated with my repairs as they were being done. Texas Dent Company has their own vehicle rentals which made getting a rental easy and fast. Not only did this fix my hail damage, they made another repair for me that I had been procrastinating about and my car looks awesome and was nice and clean! Very pleased.
Anita Gonzalez
Anita Gonzalez
1712093379
William was Super Awesome! He is definitely all about the customer. Our 2020 GMC looks Brand New again. Highly impressed with the quality of the work by removing all the horrible dents from this beautiful truck. Also, repaired the tailgate instead of having to replace, which also turned out awesome! Provided a loaner vehicle and even had the truck detailed, you absolutely can't get any better than this. I would 100% recommend anyone using this awesome company! I promise you will not be disappointed 😊
Angie Hays
Angie Hays
1711475189
Muy buen trabajo grasias joven William
Magna Reyes
Magna Reyes
1710537163
Friendly, courteous and did a Great job on the door dent! A Pleasure to deal with!
Bill Williams
Bill Williams
1700245905
William has been a pleasure to work with on every occasion. Will continue using Texas Dent company in the future.
Monica Golding
Monica Golding
1700147877
Awesome service and professional. Had my Mazda hit by hail over a weekend and decided to drop it off at Texas Dent Company. Willian did a great job explaining/showing how the service is done and walked me through the insurance claim process. It was all very easy and after leaving the car they took care of contacting the insurance company. They gave me a fair price and a rental with no out of pocket charge. Other than the insurance company being slow (not the shops fault) the service was very quick and I was being kept in the loop throughout the whole time! When the car was ready, all the damages were gone and it looked brand new. Overall great experience and would strongly recommend taking your car here if you get hail damage or small knicks/dents. You won’t find a better place around the area.
Absolutely impeccable service. Great communication throughout the entire process with exceptional customer service. Willian was great to work with and will take all future repairs to Texas Dent Company.
Paul Richards
Paul Richards
1697472410
Willian and his crew did a fantastic job on our vehicle after it was nearly destroyed by hail. After receiving it back from them, we couldn't see where any of the damage was done from the storm, and the work that these folks did was top notch. Our SUV looks totally new once again, and in a timely manner as well. I highly recommend them. Super friendly folks and they helped us out a great deal. Thank you again!
Paul Bell
Paul Bell
1683428055
Absolutely the best customer service! William Soares made it incredibly easy to deal with! They repaired 2 of my vehicles in & out quickly! Definitely recommend!
Janie Yeats
Janie Yeats
1657756130
First time having to get hail damage done on any vehicle of mine and the process couldn’t have gone any smoother! I love how my hands were basically free of any responsibility because Willian took care of it all by calling insurance, setting up a rental, working around my work schedule etc. When my insurance was unable to get me into a rental he provided me with one of their rentals and had my car back to me in a weeks time!! I appreciated Willians personable attitude and loved how I was kept up to date about every move being made! Can’t rave enough about him and the whole team! 10/10 recommended Willian Soares and the Texas Dent Company!
Crystal Kinney
Crystal Kinney
1652894536
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Fritz Torres | Hail Claims Specialist

Fritz Torres | Hail Claims Specialist

Fritz Torres | Hail Claims Specialist

Hi, I’m Fritz Torres, a God-fearing Christian who was born in the Philippines, grew up in Canada, and has been living in the US since 2005. Texas has been my home since then. With over 20 years of experience in the customer service industry, I have been in the auto repair industry, particularly the PDR industry, for the last 10 years. My work has taken me all over Texas and the world, which has allowed me to spend quality time with my 15-year-old son, Josiah, and my family, including my parents, brothers, and sisters.

For me, family is everything, and I cherish every moment I get to spend with them. Whether it’s traveling for work or enjoying the great outdoors, my family is always my top priority. With my extensive experience in the auto repair industry and dedication to family values, I am committed to providing exceptional service to every customer who walks through the door.

 

First time getting my hail repair on my toyata camry and Fritz help me out with the entire process. Made it quick and simple. I would definitely recommend getting your hail repair from texas dent company. If you need a repair call Fritz.
Nelson Hsiao
Nelson Hsiao
1712938304
In May 2023 I got hail damage to my new car I had purchased 7 months prior. Thankfully it was minimal, marble size dents. At that time I went with another company in Frisco. The repair took 30 days & I wasn’t kept updated on the progress. Let me just say voicemail or texting is great if one uses it so I wasn’t happy with excuses. I was finally notified on the 30th day my car was ready for pick up.( Rental insurance coverage expired that day. )I arrive for pick up to find blue felt marker residue ALL over my white paint along with significant dust ALL in the interior. Needless to say, among other things I omitted, I wasn’t too pleased.Fast forward to March 2024.I was driving home from work and got caught in the recent hail storm. This is my second time with a year and this time it was a mix of golf ball and marble size dents. Based on my unpleasant experience with the previous company I used after the May 2023 hail storm, I researched online and found TEXAS DENT COMPANY. The positive Google reviews and ease of online scheduling led me to contact them. Fritz Torres who is a rep for the company contacted me promptly & offered the convenience of coming to my home to look at my car. Meeting him was a pleasure as he was knowledgeable and walked me through the entire process. He looked at my hail damage, contacted my insurance, filed the claim and met with the insurance adjuster. The best part is that I didn’t have to wait for a rental agency availability because Texas Dent Company has a fleet of loaner cars for their customers. Fritz worked around my schedule & arrived to my home with the loaner and took my car in for the repair.Hands down this company that takes pride in customer service, convenience and satisfaction. I feel lucky to have found Texas Dent Company and Fritz. Their team of highly qualified repair technicians and professional representative make their business model stand out. According to my insurance adjuster, golf ball size hail repair isn’t an easy task for paint-less dent repair and requires A+ technician’s expertise. He added that It could take longer than normal due to the damage I had sustained.I was impressed that within 2 weeks of pick up my car was ready. Fritz kept me informed and updated , delivered my car to me & the repair was top notch. They even detailed my car with no blue markers or dust inside. Lol Thankfully they were able to repair all dents using paint less dent repair techniques. Many thanks to the entire team at Texas Dent Company for a great experience from start to finish.
Marsha Denman
Marsha Denman
1712890715
All I will say is that Fritz was the BOMB! Everything that he said he would do he did! From the first day I talked to him he said I will be there in 1 hour he showed up 15 mins early. In this day and age its hard to meet people that stand on their word and do what they say but Fritz definitely did everything that he said and honestly he gets mad props from me for that! I was working with another company before I even reached out to Texas Dent Co and the guys that was supposed to come out said I will be there for 3 days straight and each day he had a different story from the rain to he was up since 3:30am and needed to go home and take a nap...lbvs! The first day I reached out to this company from the owner to Fritz I received A1 service and my car looks great! I am not being paid for this review these people are just about business! FRITZ!!!!!
Angel Alston
Angel Alston
1712799051
I had an amazing experience working with Fritz. He was super friendly and communicated with me and my fiance regularly throughout the process about my car and another matter I experienced during the time. I had a tremendous amount of hail damage to my car, and let me just tell you, Texas Dent company did an absolute amazing job on my car and it looks brand new like the day I purchased it! I would recommend them a hundred times over! Fritz and the Texas Dent company thank you so much for all you did for us and your extra acts of kindness towards me in the other situation as well. All Hail to Fritz and the Texas Dent Company!!! Yolanda~
Yolanda Veasey
Yolanda Veasey
1710201533
Fritz and the dent company is amazing. He came to me on my schedule to look at my car assured me everything was legit and assisted me with getting the claim and rental car. My car was only a year old and had severe hail damage it looked brand new when I got it back. They was also able to fix my cracked windshield. I would definitely recommend them. Thank you Fritz..
Jasmine Cooper
Jasmine Cooper
1709930690
Very happy with the service and work on getting the dents out of our 2 cars. I want to thank Cody and Fritz for their support and the great loaner car.Best of luck at your new facility.
Terence Knowles
Terence Knowles
1708361076
Awesome experience. Fritz is so friendly and helped me with all the process. My truck looks brand new! Thank you so much. Recommended!! (Took less than a week)!!!
Abigail Medina
Abigail Medina
1707779401
Fritz delivered on his promise. He does everything from delivering loaner car, insurance paper work, picking up the car after repair, going above and beyond to make sure I’m satisfied with the service. He helped me with the deductible. I’ve referred 5 customers to him and they were all happy with his service. “Better Call Fritz”.
Fritz delivered on his promise. He does everything from delivering loaner car, insurance paper work, picking up the car after repair, going above and beyond to make sure I’m satisfied with the service. He helped me with the deductible. I’ve referred 5 customers to him and they were all happy with his service. “Better Call Fritz”.
Denvoichua DVC
Denvoichua DVC
1706212293
Fritz delivered on his promise. He does everything from delivering loaner car, insurance paper work, picking up the car after repair, going above and beyond...
Duc N.
Duc N.
1706183884
TD, Fritz did an AWESOME JOB on my car, I call on a Friday and he was here on Saturday 7 hour drive. I do not have car rental with my insurance, but Fritz left me a car. Just got my car back and they did a great job. THANK YOU FRITZ!!!!
Elma Terrazas
Elma Terrazas
1706123459
Amazing experience working with Fritz. Was referred after getting rear ended in an accident. The process was extremely easy and convenient, I didn’t have to lift a finger. It almost sounded too good to be true. From picking up the vehicle / dropping off the loaner car, to handling the insurance, it was an exceptional service. Without a doubt will be contacting Fritz and his team for future issues.
Alex Phan
Alex Phan
1705933114
I highly recommend Texas Dent Company. I trusted TDC to repair three of our cars that were damaged by hail, and they did not disappoint. My initial plan was to have our cars repaired at another shop owned by a longtime family friend. After speaking with Fritz at TDC, they were able to schedule our cars for repair sooner and provide us with a complimentary rental. Initially, I was skeptical using a company I wasn’t familiar with. However, Fritz was very thorough in explaining their process and assured me they would do a quality job. He was very accommodating and pleasant to work with and helped to minimize the stress involved with vehicle repairs. Cody Wilson is the owner of Texas Dent Company. Cody has integrity and is highly focused on customer satisfaction. He honored everything he said he would do to restore our cars. I would definitely use them again if needed.
Tia Texada
Tia Texada
1703890309
My second time fixing my hail damage and they do a good job with excellent customer care. Fritz is the guy to look for at TDC.
Fritz provided stellar customer service and my 3 cars look great. From the concierge service, loaner vehicles, working with my insurance to returning my cars looking like new. There were a few bumps along the way in the process, but overall the experience was great. My vehicles were hit with baseball size hail and you would never know looking at them now.
Daniel Lawhon
Daniel Lawhon
1701213893
Fritz was very friendly and provided excellent service repairing my car dents. The communication was great throughout as was the quality of work. I was very satisfied with the service provided and overall had a great experience. Would highly recommend.
After 8 different companies showed up at my door, I went w/ Texas Dent & Fritz was my guy. He was friendly, patient, & very knowledgeable. He was dressed well & presented very professionally. I didn't have to lift a finger. He brought me a loaner, picked up my car, took care of all the insurance calls & questions. Fixed & detailed my car.
Debra Heimann
Debra Heimann
1700113146
Cody, Fritz and the team were fantastic! They did an amazing job removing dents after a car accident. Cody was super responsive, communicative and had great customer service. Thank you, Texas Dent company for a job well done!
Jordan Holley
Jordan Holley
1698730485
Fritz was great! He was very helpful, prompt and explained everything really well. Service was fast!
Tammy Hoffman
Tammy Hoffman
1698333609
Stellar job on my 2021 Tahoe. We finally are hail damage free 🥳 we had it back and completely fixed in less than a week after being on the waiting list at a local place for over a year. Thank you Fritz for awesome service!
Jessica Hobbs
Jessica Hobbs
1659027097
They didn’t mess around, our claims were approved within a couple of days. They said that they would have them fixed within a week. They are true to their word and do a great job. I do recommend Texas Dent Company and you can ask for Fritz.
Bobby Reynolds
Bobby Reynolds
1652745912
I recommend this company, they were fast and friendly. They had my truck done within a weeks time and they didn’t have to take my vehicle apart. If your wanting great, fast, and friendly service get ahold of them and make an appointment. Call and ask for Fritz.
Angela Dodd
Angela Dodd
1652459858
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